Crisis Ressource Management

Crisis Resource Management (CRM) principles represent the specific concepts underlying individual and joint actions in routine and crisis situations. They aim at supporting and enabling effective decision-making and cooperation. CRM principles include familiarity with the environment, the timely call for, and use of, resources, a clear team-lead, clear communication, anticipation, comprehensive use of information, methods to prevent fixation, re-evaluation, use of cognitive aids and «speaking-up» at moments of doubt or in situations requiring clarification. CRM principles are based on scientific evidence from human factor and applied psychological research.  References